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eMerchantClub, LLC, values the relationship we have with our members, our brand name, and our reputation.
Occasionally, we receive complaints from Smart Living Company members about other companies or individuals using misleadingly similar names, or falsely claiming or implying that they are associated with or endorsed by Smart Living Company or our legitimate affiliates.
The companies and individuals listed below are NOT affiliated with eMerchantClub, LLC or Smart Living Company in any way. They may infringe trademarks or copyrights, provide sub-standard products or services, or be involved with customer complaints, lawsuits, credit problems, or bankruptcy. Doing business with them may subject you to liability or termination of your membership. Please report any fraudulent or suspicious activity to us at fraudalert@SmartLivingCompany.com.
We strongly caution you against providing any of the following people or companies with your credit card, bank account, or other personal information.
Articles and News About Fraud Alert
Internet Security 101
Phishing -phish-ing - Pronunciation: [’fi-shin]
The act of sending email that falsely claims to be from a legitimate organization.
Example: You receive an email saying, "I am a little old fashioned and uncomfortable with using my credit card on the net, please send me a direct contact number so that I can place an order." This type of email is typically used by a telemarketer who wants to sell you something, and needs to get your phone number.
Warning: Scammer Targets Smart Living Company members
It’s come to our attention that a Mesa, Arizona-based company operating under the name of Business Recovery Systems has been aggressively contacting Smart Living Company members, offering to file a complaint with the Better Business Bureau and Attorney General on their behalf, for a fee.
Business Recovery Services is a shameless scam. The business model is to make a lot of money sending you a packet of form letters that you’re directed to fill out and file. The truth of the matter is, you can file on your own, for free. That’s probably why BRS’ owner, Brian Hessler, has already been targeted by a consumer protection news show, waving away the camera and running for cover.
Ironically enough, here’s the review of Business Recovery Systems by the BBB in central-northern-western Arizona: Kind of interesting that a company charging to file complaints with the BBB has been expelled from its own BBB, isn’t it?
The complaints filed by Business Recovery Systems take the form of templates. The complaints are generalized and non-specific, so your actual individual issue is not presented clearly. In fact, the BBB now recognizes these “form letter” complaints, and is treating them accordingly.
If you have a complaint or concern regarding Smart Living Company, or its affiliated company eMerchantClub, LLC, we urge you to start by discussing the issue with one of our Member Services representatives. If you don’t find satisfaction there, ask to escalate the issue to a Supervisor. We will do everything in our power to work with you and solve your problem.
If for some reason you still feel the need to file a complaint with the Better Business Bureau, don’t pay Business Recovery Systems - or for that matter, any company offering this bogus “service” - to do it for you. It’s free to do it yourself, and your complaint will carry more weight than a vague form letter.
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